Patrons Easy Pay

Electronic Fund Transfer(EFT) 

EFT Sign Up Form:  

Frequently Asked Questions:

1. What does Electronic Fund Transfer (EFT) mean?

Once enrolled, an automatic monthly transfer of funds will take place – a transfer from the customer’s account to the company’s account.

2. How do I sign up?

The sign up form is on this website or ask your agent for a copy.

3. What information do I need to sign up for EFT?

You will need a checking or savings account and a copy of your invoice.

4. Is there a transaction fee for using EFT?

No, Patrons customers do not pay a transaction fee when using EFT to make their payments.

5. Is there still an installment service charge?

There are no monthly service charges.

6. What is the amount and the date funds are transferred from my account?

Your invoice shows the amount. The payment will be deducted out of your bank account on the due date, except for weekend or holiday payments, which will be deducted the next business day.

7. After my enrollment, when will the first transfer occur?

Typically, it will be the payment period following the initial sign up.
Once your enrollment is in effect, your monthly invoice will show “Do Not Pay” and “Thank you for being an EFT customer”.

8. If I make a change to my policy in the middle of a billing
    cycle, what will be the deduction amount for that month?

If you have recently made changes to your policy, your deduction will be the amount indicated on your most recent bill. Any adjustments to your deduction amount, either additional charges or credits will be reflected in subsequent bills.

9. What do I do to make a change to my EFT information?

The back of your bill has a change/delete stub or this website has the form. Complete the information and send to the address listed.

10. How quickly is an EFT request processed?

The EFT form is processed within 5 business days of receipt.

11. What if a customer signs up for EFT, but is currently
      under the payment plan 4(4 installments)?

The customer can sign up for EFT and the remaining 4 payment plan installments will be EFT. The next renewal period payment plan will be changed to EFT 12 pay.

12. What happens when a customer discontinues their EFT feature?

If a customer discontinues their EFT feature, and it is in the 12 pay plan, the policy's current term will remain a 12 pay with $4 service charges per installment. The next renewal will be changed to a 4 pay plan (EFT will not apply). If a different pay plan is desired, please contact your agent.

13. Will my installments be 12 equal amounts?

Each installment, 1-4, will equal 8.34% and each installment, 5-12 will equal 8.33%. The total of all installments will equal your annual premium.

14. What happens if my EFT transaction is NSF (non sufficient fund)?

The company will make a second attempt to collect within 3 business days of the original transaction. If the second attempt results in an NSF, a cancellation notice will be issued, and no additional EFT attempts will be made. The insured will be responsible to present a negotiable instrument prior to the cancellation effective date.