You have received your policy, paid your premium and have been secure in the knowledge that you have coverage for those
unfortunate events which can befall each of us. Whether you are a business, a homeowner, or an auto insured, you expect
to receive the best possible care and attention when a claim occurs. Patrons Oxford successfully and professionally
handles thousands of claims each year. We have an enviable record of treating policyholders fairly.
What you should do if a loss occurs
Immediately contact your insurance agent who will provide us with the necessary information to begin
processing your claim.
If you are unable to contact your agent, you can contact Patrons Oxford directly by calling
1-800-542-7032 (24 hours a day, 7 days a week) or by reporting your claim online.
For glass-only claims, please call 1-877-764-5277.
To inquire on the status of your claim
Our customer service staff can provide you with general information on the status of your claim. Dial
normal customer service hours (8:00 AM - 4:00 PM)
You may contact your agent as well if you have a claim question.
They can provide you with their expert advice and make additional inquiries on your behalf.